Refund policy

Size Changes

We accept size exchanges if the size you ordered does not fit.

Please contact us within 14 days of delivery with your order number and the size you would like to exchange.

Items must be unworn, unused, and in their original condition. We will review each request and provide instructions on how to proceed with the exchange.

We strongly recommend checking our size guide before placing your order.

 

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, please contact us within 14 days of delivery.

Include your order number, a description of the issue, and clear photos of the product. We will review the issue and, when applicable, provide a replacement or refund.

Please wait for our instructions before sending any item back.

 

Manufacturing Issues

If you experience a manufacturing defect, contact us within 14 days of delivery. After reviewing the issue, we will determine the appropriate solution, which may include a replacement or refund.

 

Lost or Damaged Shipments

If your order is lost or arrives damaged during shipping, please contact us as soon as possible. We will review the situation and work with the carrier when necessary.

Carrier delays do not automatically qualify for a refund or replacement.

 

Order Cancellations

If you need to cancel an order, contact us as soon as possible. Because our products are made to order, cancellations cannot be guaranteed once production has started.

 

Refunds

Approved refunds will be issued to the original payment method. Depending on your payment provider, it may take several business days for the refund to appear in your account.

Shipping costs are generally non-refundable unless the issue was caused by an error on our part.